Annex OrbisOffice · Email
Shared inboxes. No shared passwords.
Company mailboxes and shared inboxes like dispatch@ and billing@. Each person signs in as themselves and gets a role on each mailbox. Mail from a known customer address files itself onto that customer’s record.
Illustration · fictional names and data
Where it works
The whole inbox on the web. Plain text in the apps.
Mail is one product on three surfaces. Each one does something different today.
Email on each device
- WebAvailableThe full Mail workspace on a computer or in a tablet’s browser. Sending, drafts and your own domain are in testing.
- TabletIn testingThe tablet app reads and replies in plain text, without attachments. For the rest, open the web app in the tablet’s browser.
- MobileIn testingThe mobile app reads and replies in plain text, without attachments. A phone’s browser can’t open the workspace.
The apps are test builds on company devices, not in any app store. No app sends new-mail notifications yet.
Shared inboxesAvailable
Everyone on dispatch@ signs in as themselves.
Give each shared address its people and a role for each one. Nobody passes a password around the office, and owning the company doesn’t open every mailbox by itself.
- Read only, Read and send, Manage mailbox or Mailbox owner, person by person
- Read state belongs to the mailbox: once someone opens a message, it reads as opened for everyone
- An access review lists each person’s mailboxes and removes the listed access in one action
- In testingA mailbox on a new hire’s first day, and mailbox access removed when someone leaves
Illustration · fictional names and data
Spam filterAvailable
Spam goes to Spam. Your team has the last word.
The filter is on for every mailbox from the start. Likely spam goes to Spam, uncertain mail stays in the Inbox, and a person’s Spam or Not spam choice wins.
- On by default, and switched off per mailbox in its settings
- Not spam puts a message back in the Inbox
- We don’t quote a catch rate
QuarantineIn testing
Doubtful mail with a warning sign, like a reply address on another domain, waits in Quarantine for a person. So does plainly deceptive mail from a sender you already know. While it waits, it isn’t forwarded or filed to a customer. Not spam or Spam releases it.
- In testingBlock sender: future mail from that exact address goes to Spam
In testingQuarantine and Block senderIllustration · fictional names and data
Filed to customersAvailable
Mail files itself to the customer who sent it.
A message from a known address lands on that broker’s or shipper’s record, whichever inbox it came to. The whole history sits with the customer, not in one person’s inbox.
- Filed by the sender’s exact address
- Mail to dispatch@, billing@ and safety@ on one record
- A new or unclear sender waits in Needs filing until someone names it
- In testingCreate a customer from a message, or correct which customer it belongs to
Illustration · fictional names and data
WritingIn testing
Reply from dispatch@, with the rate con attached.
New message, Reply, Reply all and Forward, from any shared inbox you can send from. Drafts belong to the mailbox, so the night desk can finish a reply the day desk started. A 10-second Undo send catches the wrong recipient.
- Cc and Bcc, formatting, and up to 10 attachments, 8 MB each
- Schedule send, in your own time zone
- A signature for each mailbox, and extra addresses that deliver into it
- Remind me to reply, or Wait for their reply, with a date
- Verified forwarding to up to 5 outside addresses
Sending is in testing. It uses the same queue and signing that send our sign-in codes every day, but no email written by a person is recorded in production yet.
In testingWriting, drafts and follow-upsIllustration · fictional names and data
Your own domainIn testing
Mail on your own domain, checked as you go.
Connect a domain your company owns. The setup lists each DNS entry to add, checks them on its own and updates the page as each one matches. Your current email keeps working while you prepare.
- Domain ownership, incoming mail (MX), allowed senders (SPF), message signature (DKIM) and domain policy (DMARC)
- A button that opens your DNS host when we recognize it
- Addresses that send and receive, only receive, or only send
- AvailableEach domain’s signing key kept in a separate key store that can’t export it
- ComingRotating a domain’s signing key from a screen
Company mailboxes live on a domain your company owns. No outside company has finished that setup yet, so we do it with you.
In testingEmail on your own domainIllustration · fictional names and data
Tablet and mobile appsIn testing
Read and reply from the yard.
The tablet and mobile apps carry Mail: your inboxes, folders, search and a Live refresh while the app is open. Messages show as plain text, and replies go out as plain text.
- Inbox, Sent, Archive, Spam and Trash
- Several mailboxes in one list
- A plain-text reply or new message from any mailbox you can send from
No attachments, drafts, Cc or Forward in the apps yet, and no new-mail notifications. So far Mail has been tried on a tablet, not yet on a phone. A phone’s browser can’t open the workspace, so on a phone, Mail is the app.
In testingMail in the tablet and mobile appsIllustration · fictional names and data
Status, plainly
Every email capability, with its status.
Available is live in production. In testing is built and running, not yet proven with a customer’s own mail. Coming is planned or partly built.
Inboxes and access
- Company mailboxes and shared inboxes like dispatch@ and billing@Available
- A role for each person: Read only, Read and send, Manage mailbox or Mailbox ownerAvailable
- An access review across every mailbox you manageAvailable
- Read state shared by everyone on the mailboxAvailable
- A mailbox on a new hire’s first day, and access removed when someone leavesIn testing
- Retire a mailbox by typing its address to confirmIn testing
Reading, spam and filing
- Reading, with attachment previewsAvailable
- Spam filter, on by default for every mailboxAvailable
- Mail filed to the customer it came fromAvailable
- Quarantine, released with Not spam or SpamIn testing
- Block senderIn testing
- Search, labels, snooze and keyboard shortcutsIn testing
- Create a customer from a message, or correct its customerIn testing
Writing and follow-up
- New message, Reply, Reply all and Forward from a shared inboxIn testing
- Up to 10 attachments, Schedule send and a 10-second Undo sendIn testing
- Drafts the whole mailbox can pick up, signatures and extra addressesIn testing
- Follow-ups, and turning an email into a card in the Work queueIn testing
- Verified forwarding to up to 5 outside addressesIn testing
- Each send recorded under its sender in the company’s ActivityIn testing
- HAL drafts a message that you confirm before it sendsIn testing
- Plain-text reading and replies in the tablet and mobile appsIn testing
Your domain and security
- Message bodies and attachments encrypted at restAvailable
- Each company’s mail kept apart from every other company’sAvailable
- Signing keys kept in a separate key store that can’t export themAvailable
- Mail on your own domain, with guided DNS checksIn testing
- Rotating a domain’s signing key from a screenComing
- Legal holds and retention rules for mailComing
- Secure Mail, a more private mailbox type (switched off today)Coming
Not offered
- Other mail apps: no IMAP, POP or ActiveSync
- Out-of-office replies
- Inbox rules beyond Block sender and forwarding
- Importing mail from another provider
- New-mail notifications on phones and tablets
- Attachments in the tablet and mobile apps
- Read receipts
- The workspace in a phone’s browser
FAQ
Questions about company email
Can people keep the mail app they use now?
Not today. Mail has no IMAP, POP or ActiveSync, so other mail apps can’t connect. Everyone works in the ANNEX ORBIS web app, on a computer or in a tablet’s browser. The tablet and mobile apps read and reply in plain text, and they’re in testing.
Is sending ready?
Sending is in testing. It runs on the same queue and signing that send our sign-in codes every day, but no email written by a person is recorded in production yet. Shared inboxes, roles, reading, the spam filter and filing are Available.
Do we have to move our domain?
No. Your domain stays where it is. You add the DNS entries the setup lists, and it checks them on its own. Your current email keeps working while you prepare; keep it connected until the changeover is confirmed. Own-domain setup is in testing, so we do it with you.
Who can read a shared inbox?
Only the people given a role on it: Read only, Read and send, Manage mailbox or Mailbox owner. Owning the company doesn’t open every mailbox by itself. The access review lists each person’s mailboxes and removes the listed access in one action.
Is our mail encrypted?
Message bodies and attachments are encrypted at rest, and each company’s mail is kept apart from every other company’s. Mail’s own services can read standard mailboxes; that’s how search and filing work. While the spam filter is on, a short excerpt of each new message, with its sender, subject and links, goes to an outside classification service. Secure Mail, a more private mailbox type, is coming. It’s switched off today.
How does the spam filter decide?
First, Mail checks what it knows itself: replies to mail you sent, senders your team kept or marked Spam, and warning signs like a reply address on another domain. Then an outside classification service answers narrow questions, such as whether a message is a promotion or a deception aimed at a click or a payment. Mail from people you already write to never goes to Spam on that service’s word alone. Uncertain mail stays in the Inbox, and a person’s Spam or Not spam wins. The filter doesn’t use SPF, DKIM or DMARC results yet, and we don’t quote a catch rate.
Keep exploring
The rest of the office suite
- PhoneYour business line in the browser: place and answer calls, with a call log for the office.
- TextsTexts from the company number, with consent and quiet hours checked before every send.
- MeetingsMeetings in the browser on a computer or tablet, with the host admitting each person.
- ChatChannels for the office and the field, with guest links when you need them.
- FilesOne shared drive for rate cons, permits and contracts, with folders and sharing roles.
- VaultSealed folders for named key holders, and how each company’s data is kept apart.
- E-signatureSend it, sign it and keep a tamper-evident record, with signing order, reminders and Verified ID.
- AccountingA bank feed, a review queue, the ledger and core reports on the same sign-in.
- CRMOne record per customer, with the customer’s email filed onto it.
- WorkOne queue for everything that needs a person, with an owner on each card.
- PeopleHiring, credentials, time clock and leave for the whole team.
Bring dispatch@ onto the same sign-in as the work.
Tell us which addresses your office shares today. We’ll set up your domain and mailboxes with you.
Talk to us